Book View Café: Help

I bought the wrong file format. Can I get the correct one?

Yes. Email [email protected].

I bought an ebook from BVC but it didn’t automatically load onto my ereader. How do I get it to load?

Please see “Reading BVC Ebooks.”

I can’t find the story I just bought. Where is it?

If you are still on the receipt page, look for the DOWNLOAD link, printed in large, bold letters. If you are no longer on the receipt page, look for the email you received when you purchased the book, which has a download link.

If you still have problems finding or accessing a story you’ve purchased, please contact us immediately so we can correct the problem, or refund your money.

I have a Kindle/Nook. How do I read BVC books?

Please see “Reading BVC Ebooks.”

How does the BVC eBookstore work?

Add as many books as you want to your shopping cart. When you’re ready to buy, click the “checkout” link on your shopping cart. (There’s another checkout link on the top navigation bar, and also at the top of the right-hand sidebar.) You’ll see a list of the items you’re about to purchase. Next click the yellow “Checkout with PayPal” button.

You’ll be taken to PayPal to complete the payment process. Clicking the PayPal button allows you to pay via PayPal or credit/debit card. You do not need a PayPal account to buy BVC ebooks.

When you return to the Café, you’ll see a receipt page. Look for the DOWNLOAD links. There will be one for each book that you bought. Click the DOWNLOAD link to save your ebook file. Be sure to download all your books.

You’ll get a copy of your receipt in email. Please save it, as it will allow you to come back to BVC to re-download your books.

What ebook formats do you offer?

EPUB and MOBI. Some books are also available as PDFs. The B&N Nook, the Sony eReader, and many other devices use the EPUB format, while the Kindle uses MOBI. Most computers can display PDFs. Several ebook display apps are available for computers and smart phones. Please see “Reading BVC Ebooks.”

Can you take credit cards?

We accept all major credit cards. You do not need a PayPal account to buy our books.

What am I buying when I purchase a BVC ebook?

You’re buying access to the ebook of the work, for your own personal use.

What am I not buying when I purchase a BVC ebook?

You are not buying the right to post the story elsewhere on the Internet, or to chop and change the text and/or put your name on it. You also may not resell the file.

We don’t want to use DRM (Digital Rights Management: copy protection), which none of us like, so we’re choosing to trust our readers. However, if any of the above happens too much, we are not going to be able to afford to continue this service.